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Methodist West Houston Hospital Earns Five Star Service Award

Methodist West Houston Hospital has been awarded the Exemplary Five Star Service Award for birth registration by the Texas Department of State Health Services’ Vital Statistics Unit.  It is one of only 22 hospitals in Texas to achieve the exemplary rating.

Award criteria include: release of birth certificates within five days and certificate accuracy in key statistical fields; receipt of the Office of Attorney General Award for Acknowledgement of Paternity and the ImmTrac Award for Excellence; and completing registrar training through state-sponsored conferences.  Methodist West Houston’s birth registrar, Elizabeth “Liz” Garcia, surpassed the goal of achieving recognition within the first two years of hospital operation and will accept the award on the hospital’s behalf during the Texas Vital Statistics 58th annual conference in Austin from December 5-7.  

“We are honored to receive the five star recognition and very proud of Liz and our health information team for setting this high bar of achievement so soon after our birthing center’s opening,” said Vicki Brownewell, Vice President and Chief Nursing Officer at Methodist West Houston.  “Their effort exemplifies the exceptional patient care our health care professionals provide to each patient and their family at Methodist West Houston.”

Methodist West Houston’s birthing center opened in February 2011 with the birth of twins.  In less than two years–through the end of October–more than 1,700 babies have been delivered and a major expansion completed.  The center offers 26 birthing suites, three cesarean section operating rooms and an eight-bed level II neonatal intensive care unit.

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