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Memorial Hermann Hospitals Named Among the Nation’s 100 Top Hospitals by Thomson Reuters

Six Memorial Hermann hospitals recently earned the distinguished recognition of being named among the nation’s 100 Top Hospitals by Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of healthcare. This is the fourth time Memorial Hermann Northwest, Memorial Hermann Southeast, Memorial Hermann Southwest, and Memorial Hermann The Woodlands hospitals have been recognized with this honor. Memorial Hermann Memorial City Medical Center and Memorial Hermann Sugar Land Hospital have made the list two times. Additionally, Memorial Hermann-Texas Medical Center and Memorial Hermann Katy Hospital have been recognized in the past.

“Protecting the health and safety of all of our patients, visitors, and staff is not a goal – it’s our core value and culture,” says M. Michael Shabot, M.D., System Chief Medical Officer for Memorial Hermann. “The culture of a high reliability organization is 100% performance on quality measures, zero safety incidents and excellent patient outcomes. These six hospitals, their physicians and staffs earned this award by practicing high reliability, evidence-based care and achieving great measured results. Avoidance of hospital acquired infections and near perfect performance on all state and federal quality measures has yielded tremendous benefits for our patients.”

Dr. Shabot continues, “Unlike some other awards, Thomson Reuters does not provide ‘reputational’ recognition, but one that is earned based on transparent information available from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare and other public data sources, including outcomes. Knowing this should assure families that when their loved ones are admitted to a Memorial Hermann hospital, they will receive high quality care from a nationally recognized hospital.”

The Thomson Reuters 100 Top Hospitals study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted annually since 1993.

To conduct the 100 Top Hospitals study, Thomson Reuters researchers evaluated 2,886 short-term, acute care, non-federal hospitals. They used public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.

“This year, the concentration of 100 Top Hospitals award winners has shifted significantly, with Texas, Florida, and California housing the most winners,” says Jean Chenoweth, senior vice president at Thomson Reuters. ”A major change in performance geographically is an encouraging indication that the bar for quality care has been raised once again.” To learn more, visit www.memorialhermann.org.

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