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CLIENT SERVICES SPECIALIST

DRL Group is hiring a client services specialist with a deep understanding of branch operational processes. This Specialist is involved maintaining existing and new client relations – helping clients navigate account paperwork and necessary documents needed, field account related questions, complete and follow up on account applications, transfer forms. They will monitor administrative data management activity ensuring that documents are managed and are in accordance with regulatory, compliance, legal and audit requirements. In addition, they navigate within account systems to execute and monitor transactions and services as needed while working with the brokers on such items as price discovery, best execution and managing order flow while supporting operational technology implementations. This specialist also works with compliance in producing building and seeking approval for any marketing materials, advertising, and mailers, while updating files in order to stay compliant with both FINRA and their Broker-Dealer. Must have 3 – 5 years experience, excellent customer service skills and communication skills and be a team player. College degree preferred but not required. Qualified applicants should send resumes to dloesch@drlgroup.net.

 

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